FAQ

How do I find my order number?

If you have a Shloka account, simply log in and select “My Orders”. There, you can find the order number. If you haven't created an account, no worries! We send a order confirmation email with every order, which is sent to the same email address used to make the purchase. Be sure to check all inboxes as it can make its way to junk/spam folder.

Can I cancel or update my order?

If you need to cancel or make a change to your order, please reach out within 24 hours of placing the order. Kindly note that as our team works hard to get your order dispatched as quickly as possible, we may not be able to cancel or update your order upon request.